Help Center

Find answers to common questions about Ziion, citizenship, and our digital nation platform.

What is Ziion?
General
What are Citizens?
General
What are Assets?
Assets
What is a Digital Nation?
General
How do I become a Citizen?
Onboarding
What are the qualification criteria?
Onboarding
I'm having trouble logging in
Technical
How do I set up my password?
Technical
Why does email change ask me to confirm from both emails?
Technical
Why did my PDF upload fail?
Technical
How do I complete my profile?
Onboarding
What kind of events do you host?
Events
How does asset sharing work?
Assets
What are the community guidelines?
General
What are Service Profiles?
Services
How do I create a Service Profile?
Services
How do Service Inquiries work?
Services
What are the rules for Service Profiles?
Services
Who can see my Service Profile?
Services
What are Service Offerings?
Services
How does messaging work on Ziion?
Messaging
How does messaging work for job applications?
Messaging
How does messaging work for service inquiries?
Messaging
Can I control who can message me?
Messaging
How do group channels work?
Messaging
What messaging features are available?
Messaging
Who can use messaging?
Messaging
Where do I see notifications in-app?
Notifications
What notification types are currently tracked?
Notifications
Where can I manage notification preferences?
Notifications
Why didn't I get a group/channel message notification?
Notifications
How do I change my account email?
Account
How does account deletion/deactivation work?
Account
Can I come back after deactivating my account?
Account
What is a Nation Passport?
Subscriptions
What are the different passport tiers?
Subscriptions
How do I get a passport?
Subscriptions
What is the My Nations page?
Subscriptions
How do I cancel my passport?
Subscriptions
How does billing work for passports?
Subscriptions
Can I have multiple passports?
Subscriptions
Can I upgrade or downgrade my passport tier?
Subscriptions
What features do I get with a passport?
Subscriptions
How do I see what features I've unlocked?
Subscriptions
Where can I manage my subscriptions?
Subscriptions
My passport isn't activating after payment
Subscriptions
Can I get a refund for my passport?
Subscriptions
How do I visit a nation's page?
Subscriptions

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